- If the erroneous refund was a direct deposit:
- Contact the Automated Clearing House department of the bank/financial institution where the direct deposit was received and have them return the refund to the IRS.
- Call the IRS toll-free at 800-829-1040 to explain why the direct deposit is being returned.·
- If the erroneous refund was a paper check and has not been cashed:
- Write “Void” in the endorsement section on the back of the check.
- Submit the check immediately to the local IRS location.
- Do not staple, bend or paper clip the check.
- Include a note stating, “Return of erroneous refund check because (provide a brief explanation of why the refund check is being returned).”
- If the erroneous refund was a paper check and you have cashed it:
- Submit a personal check, money order, etc., immediately to the appropriate IRS location for the amount deposited by the scammers.
- If you no longer have access to a copy of the deposited check, call the IRS toll-free at 800-829-1040 and explain to the IRS assistor that you need information to repay a cashed refund check.
- Write on the check/money order: “Payment of Erroneous Refund,” the tax period for which the refund was issued and your social security number.
- Include a brief explanation of the reason for returning the refund.
- Be aware that repaying an erroneous refund in this manner may result in interest due to the IRS.
The IRS has also encouraged tax preparers to increase their own security measures to avoid these data breaches. Tax preparers should consider consulting with a reputable data security consultant or provider in order to give greater protection to their customers.
The IRS encourages Arkansans with any questions about owed taxes to contact their office directly at (800) 829-1040.
For more information and tips to avoid scams and other consumer-related issues, contact the Arkansas Attorney General’s office at (800) 482-8982 or firstname.lastname@example.org or visit ArkansasAG.gov or facebook.com/AGLeslieRutledge.